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Cultivate a data-driven, impact-focused, and citizen-centric culture to promote data sharing and integration, privacy protection, evidence based policy making, and responsible use of data and AI.

Data and AI Guiding Principles

Data and AI Strategy


To drive trust, transparency, citizen satisfaction, and innovation by improving security, quality, accessibility, accountability of data and AI.


Cultivate a data-driven, impact-focused, and citizen-centric culture to promote data sharing and integration, privacy protection, evidence-based policy making, and responsible use of data and AI



Protect privacy, ensure security and compliance

  • Create data classification and masking standards for all data and AI use
  • Protect data privacy according to Federal and State laws & regulations

Protect privacy, ensure security and compliance

  • Establish standards, procedures and tools to manage and improve data quality
  • Define data and AI governance according to data quality to promote trust

Promote accessibility and inter-operability

  • Catalog all state data and integrate master data to enable citizen-centric solutions
  • Establish data sharing standards and recommend tools to improve inter-operability

Drive accountability and transparency

  • Identify owners of data set and AI use cases with clearly defined responsibilities
  • Update open data standards to ensure governance & transparency in data & AI use

Ensure equity and ethical responsible use of data & AI

  • Build data and AI governance framework to ensure equity throughout their lifecylce
  • Create auditing mechanism to ensure equitable and ethical use in data and AI

Governance Framework

Clear ownership and responsibilities at state, department, and data set levels will ensure proper governance for trusted and sustainable data and AI use. 


State-wide rules:

  • State-wide Data Task Force (with inputs from departments)

Department/Division/County1 Specific rules:

  • Department leads
  • Department legal
  • Department data

Dataset specific rules:

  • Department/Division data owners (data stewards)


State-wide standards/guidelines:

  • Data classification standards
  • Data privacy & confidentiality standards2
  • Data quality standards
  • Data equity standards
  • Data catalog standards
  • Data sharing standards
  • Data retention standards
  • Data proficiency training
  • Acceptable use of data in AI
  • Open data policy
  • Data glossary

Ensure departmental level governance:

  • Data steward identification
  • Data classification setup
  • Data privacy/confidentiality2 setup
  • Open data sets identification
  • Data catalog for departmental data sets and owners
  • Data retention requirements

Implement data set level governance:

  • Data set access control rules
  • Data anonymization or aggregation as necessary for open data sets
  • Ensure equity and privacy in data and AI use case implementation
  1. Including counties – facilitate vertical collaboration between state agencies and counties
  2. What fields can/can’t be share with compliance/laws clearly identified

Scope of Work

Driven by use case, data standards guide data lifecycle management to continuously create measurable impacts through data applications including AI. 

Data governance policy and tools

Create data policies & Standards

Establish Policies, procedures and processes to ensures the security, integrity and accuracy of data.

Apply to data lifecycle management

Apply to data lifecycle management

Apply data standards and polices throughout the data life cycle, while data application tools will support every step in this lifecycle.

Create impacts using data applications

Create impacts using data applications

Create impacts by use case through data insights, recommended actions, automated processes, or generated contents.

Process and tool requirements

Business use cases and user questions determine data processes and tools to create insights and recommend actions as needed. 

Business Questions

Process & tool requirement

Where is our data?

Identify data sources to facilitate data sharing:

  • Auto detect data sources
  • Real time API preferred vs batch load

What data do we have and who owns it?

Catalog data sets to provide transparency:

  • Auto detect data set & data elements
  • Dynamic data catalog with real time update
  • Dynamic identification of data set owners

Which data has what access restriction?

Data access control clearly defined by data stewards:

  • Define & enforce data classification
  • Define table/column/field level access

How to manage data quality?

Systematically detect/correct data quality:

  • Auto detect quality issues with AI-enabled recommended change for human approval
  • Quality tagging & reporting of data sets

How to secure data privacy?

Tag and mask data elements for security and privacy:

  • Row/Column/Field level security
  • Data masking rules with auto masking

How to request access to certain data?

Automatically manage data ownership:

  • Workflow to request/approve data sharing
  • Ability to select row/column field for access
  • Shared data controlled by data owner

How to connect data for inter-operability?

Enterprise Master Data Management:

  • Create state-wide master identification linking to each department records
  • AI enabled auto matching

How to relate data to map locations?

Enterprise geospatial data platform:

  • Geocoding, Spatial analysis
  • Geographic Information Systems and remote sensing

How to safely & effectively share data?

Central platform for all shared data functions:

  • Data engineering, data model, data science (AI/ML), data visualization capabilities
  • Data owner control access

Where to publish data after analysis?

External & internal portals for data publishing:

  • Automatic, real-time publishing
  • Auto workflow to review/remove/mask sensitive information

1.- Consider existing identity Access Management in solutioning

2.- Consider integration with myHawaii ID in solutioning


ACT167 : ‘The legislature finds that it is in the State’s interest to increase access to data maintained by and available from state agencies, as such data can inform public policy, stimulate innovation within and outside government, encourage public engagement, and enhance transparency. This data can also spur economic development and produce new and innovative resources and services that benefit state employees, individual citizens, and businesses. The efficient integration, management, governance, and sharing of data can greatly improve state programs and the delivery of services to the State’s citizens. Therefore, unless expressly prohibited by law or regulation, it is vitally important that data held by state agencies be made readily available to other state agencies with a minimum of administrative obstacles so that data shared across agencies contributes to the effective, efficient, and transparent delivery of information resources and services. It is equally vital that state agencies make reasonable efforts to provide public access to this data, unless expressly prohibited by law or regulation.’ 

‘The purpose of this Act is to establish within the office of enterprise technology services a chief data officer and a data task force to develop, implement, and manage statewide data policies, procedures, and standards.’ 

ACT 167 section 27-44 : ‘The Chief Data Officer shall use the state information assets and analytics to research and recommend processes and tools to improve inter-departmental and intra-departmental decision making and reporting.’